Privacy Policy

1. Introduction

Welcome to Patronix.ai ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our horse management and polo analytics platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Profile information (profile picture, organization details)
• Horse data (names, breeds, medical records, performance data)
• Financial information (invoices, client data, payment records)
• Communication data (messages, support requests)

2.2 Information Collected Automatically

• Usage data (features used, time spent, interactions)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Log data (access times, error logs, performance metrics)

3. How We Use Your Information

• Provide and maintain our services
• Process transactions and manage your account
• Send important notifications and updates
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations
• Provide customer support

4. Information Sharing

We do not sell your personal information. We may share your information only in these circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: Third-party services that help us operate our platform
• Legal compliance: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Organization members: Data shared within your organization as per your role and permissions

5. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Secure cloud infrastructure with reputable providers
• Regular backup and disaster recovery procedures

6. Your Rights and Choices

• Access: Request a copy of your personal data
• Update: Modify or correct your information
• Delete: Request deletion of your account and data
• Portability: Export your data in a portable format
• Restrict processing: Limit how we use your information
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account and maintain sessions
• Analyze usage patterns and improve our services
• Provide personalized content and features

You can control cookies through your browser settings, though this may affect platform functionality.

8. Third-Party Services

Our platform integrates with third-party services, including:

• Google OAuth: For authentication and account creation
• Supabase: For database and authentication services
• Vercel: For hosting and content delivery
• Email services: For transactional and notification emails

These services have their own privacy policies, and we encourage you to review them.

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time. Some information may be retained for legal or business purposes as required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: